Returns & Exchanges

At Sugarlips, we want you to be completely satisfied with your purchase. If you are not in love with your new fashion pieces, we offer easy returns on unworn items with tags attached within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all Sugarlips hangtags and labels remain intact.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy until your refund is processed.